How to Tell If Facebook is Worthwhile For Your Business Or a Waste of Time

Social media is here to stay. There. I said it. It will be around in some form for years to come. Do you really see Facebook, Twitter and Web videos going somewhere?

Or do you just see them evolving and becoming part of a larger system the same way business blogs did? Great. Then we can start figuring out how to use social media to our benefit.

Now that we're past this issue of whether we are in love with MySpace, LinkedIn, Facebook, Ning, etc., and we realize that we're focusing on whether these tools are useful or not, (not on whether or not they give us the warm fuzzies), there's still a fundamental question. This goes for whether you're using Facebook pages, Facebook ads, or a regular Facebook profile.

How do you know if sites like Facebook are for YOU? How can you tell if a social networking site can help YOUR company?

It boils down to three things.

1- Are There Enough People on the Site in Your Interest Area for it to Be Worth Your While?

You have to think about business connections too, not just clients.

You can connect with people who send you business. Think about what the value of a new client is too, whether you think can get one out of 100, and how long it takes. When people come to your profile, are they visiting your site? If not, is your profile set up correctly?

Experiment. There are several very subtle things you can do that maximize your exposure, not just daily clicks through to your site.

To find out if there are enough people on Facebook who need your plumbing services, search for home improvement groups. Check your regional network and look on the Marketplace page. See if you can find people in your local area to befriend who would need your services - but for heaven's sake, don't be aggressive in your promotion.

Instead, create a Facebook page, run an ad, or have the type of networking conversations where "so, what do you do?" will naturally come up. And you can take it from there.

Networking at Facebook can be like hanging out at a neighborhood mixer. Yeah, you might want to mention that you're a handyman, or that you work at the bank, and give someone your card, but you don't want to turn those first few getting-to-know-you conversations into a sales pitch.

Let them know who you are, what you do, and after a few conversations, send them a no-strings coupon for them or a friend "just in case you ever need it buddy" and go on being friends.

They'll remember you if you keep in touch, and are a nice enough guy.

2- Does your company have an RSS-capable site that updates frequently?

If it does, a profile on Facebook gives you another place to share your RSS link. You can import your blog posts going forward, or summaries. There are also applications like NetworkedBlogs that will help your blog posts get exposure from interested readers.

3- Do you already have clients, friends, associates, whose signal you can isolate, or whose noise you can penetrate, using Facebook?

This has to be the most underestimated use of Facebook. My first month at Facebook I had direct interactions with ten influential people I admire. Some of them I look up to for personal reasons, others are greats in some aspect of search, the internet or technology. One actually sent me a client.

Instead of installing hundreds of applications and super-poking someone or posting spam to their Super Wall, you can be the smart person who sends a letter and gets a response, the one who sends a private message and is sent a gift in return, or just get the wonderful feeling of having a world famous personality you admire not only acknowledge you, but contact you directly.

One of the greatest things about Facebook is how it can help cement relationships between you and people you know but didn't think you had much in common with. You know how sometimes, you want to write to say hello to someone, but at the same time, you don't want to waste their time?

Or when you think about some great author or celebrity you admire, and what you'd say to them if you could meet them? Maybe you just want to compliment a more famous colleague and not sound like a dork.

Facebook can help with this when it functions as an automatic ice-breaker, facilitating an intial contact between you and someone you wish you had more reason to interact with, then another, and another, until you become friends who call each other on the phone and plan to visit or meet at conferences.

Those are the reasons. It's not a matter of time because you can block all the nuisance requests and there are ways around the irritating app requests.

It's not a matter of just traffic because first, you can set up a profile in 15 minutes to automatically send you traffic and never mess with it again if you like. Or you can go in and meet people every day and it can be a major traffic source.

And it's not a matter of whether you can get anything out of it - it's more a matter of whether you're willing and whether the available traffic is targeted to your topic. It's not for everyone, because let's face it, not everyone wants to do the work, or even use Facebook that's way.

And that's okay! For some people, it's a nice little escape, like a mental, online Starbucks. For some it's a bother, and the pain of learning a new way to do things isn't worth the time. I don't mean that sarcastically - if you're functioning as a CEO, you may not want to focus on Facebook.

With a little research, you can find out what kind of role it will play in your life.





Confused about how to get clients, joint venture partners or more blog traffic from Facebook without violating their terms with traditional online marketing techniques? Go to http://freetraffictip.com/1-facebook to learn the advanced secrets of Facebook Marketing




How to Tell If Facebook Is Worthwhile For Your Business or a Waste of Time

Social media is here to stay. There. I said it. It will be around in some form for years to come. Do you really see Facebook, Twitter and Web videos going somewhere?

Or do you just see them evolving and becoming part of a larger system the same way business blogs did? Great. Then we can start figuring out how to use social media to our benefit.

Now that we're past this issue of whether we are in love with MySpace, LinkedIn, Facebook, Ning, etc., and we realize that we're focusing on whether these tools are useful or not, (not on whether or not they give us the warm fuzzies), there's still a fundamental question. This goes for whether you're using Facebook pages, Facebook ads, or a regular Facebook profile.

How do you know if sites like Facebook are for YOU? How can you tell if a social networking site can help YOUR company?

It boils down to three things.

1- Are There Enough People on the Site in Your Interest Area for it to Be Worth Your While?

You have to think about business connections too, not just clients.

You can connect with people who send you business. Think about what the value of a new client is too, whether you think can get one out of 100, and how long it takes. When people come to your profile, are they visiting your site? If not, is your profile set up correctly?

Experiment. There are several very subtle things you can do that maximize your exposure, not just daily clicks through to your site.

To find out if there are enough people on Facebook who need your plumbing services, search for home improvement groups. Check your regional network and look on the Marketplace page. See if you can find people in your local area to befriend who would need your services - but for heaven's sake, don't be aggressive in your promotion.

Instead, create a Facebook page, run an ad, or have the type of networking conversations where "so, what do you do?" will naturally come up. And you can take it from there.

Networking at Facebook can be like hanging out at a neighborhood mixer. Yeah, you might want to mention that you're a handyman, or that you work at the bank, and give someone your card, but you don't want to turn those first few getting-to-know-you conversations into a sales pitch.

Let them know who you are, what you do, and after a few conversations, send them a no-strings coupon for them or a friend "just in case you ever need it buddy" and go on being friends.

They'll remember you if you keep in touch, and are a nice enough guy.

2- Does your company have an RSS-capable site that updates frequently?

If it does, a profile on Facebook gives you another place to share your RSS link. You can import your blog posts going forward, or summaries. There are also applications like NetworkedBlogs that will help your blog posts get exposure from interested readers.

3- Do you already have clients, friends, associates, whose signal you can isolate, or whose noise you can penetrate, using Facebook?

This has to be the most underestimated use of Facebook. My first month at Facebook I had direct interactions with ten influential people I admire. Some of them I look up to for personal reasons, others are greats in some aspect of search, the internet or technology. One actually sent me a client.

Instead of installing hundreds of applications and super-poking someone or posting spam to their Super Wall, you can be the smart person who sends a letter and gets a response, the one who sends a private message and is sent a gift in return, or just get the wonderful feeling of having a world famous personality you admire not only acknowledge you, but contact you directly.

One of the greatest things about Facebook is how it can help cement relationships between you and people you know but didn't think you had much in common with. You know how sometimes, you want to write to say hello to someone, but at the same time, you don't want to waste their time?

Or when you think about some great author or celebrity you admire, and what you'd say to them if you could meet them? Maybe you just want to compliment a more famous colleague and not sound like a dork.

Facebook can help with this when it functions as an automatic ice-breaker, facilitating an intial contact between you and someone you wish you had more reason to interact with, then another, and another, until you become friends who call each other on the phone and plan to visit or meet at conferences.

Those are the reasons. It's not a matter of time because you can block all the nuisance requests and there are ways around the irritating app requests.

It's not a matter of just traffic because first, you can set up a profile in 15 minutes to automatically send you traffic and never mess with it again if you like. Or you can go in and meet people every day and it can be a major traffic source.

And it's not a matter of whether you can get anything out of it - it's more a matter of whether you're willing and whether the available traffic is targeted to your topic. It's not for everyone, because let's face it, not everyone wants to do the work, or even use Facebook that's way.

And that's okay! For some people, it's a nice little escape, like a mental, online Starbucks. For some it's a bother, and the pain of learning a new way to do things isn't worth the time. I don't mean that sarcastically - if you're functioning as a CEO, you may not want to focus on Facebook.

With a little research, you can find out what kind of role it will play in your life.



Confused about how to get clients, joint venture partners or more blog traffic from Facebook without violating their terms with traditional online marketing techniques? Go to http://freetraffictip.com/1-facebook to learn the advanced secrets of Facebook Marketing.


Remember Your Clients & Vendors This Holiday Season

Regardless of what holidays or religions your clients and vendors observe, the holiday season is a great time to thank them for their business and their contributions to your success. Here are a few thoughtful and affordable ways to remember your clients this year:

1) Send personalized holiday cards between Thanksgiving and New Year's Day. I go with a generic message such as Happy Holidays or Season's Greetings so they are all purpose, but I always sign each card personally and include a note thanking the client or vendor for working with me this year.

2) Send a gift of appreciation. I buy my ongoing and larger clients a small gift at Christmas - a nice pen & pencil set, a box of chocolates, a gift basket from Harry & David, or something else that I know that client would enjoy. For example, I have one client who prefers natural and organic products, so my gift to her will reflect that preference. For those who are far away, I ship the gifts. If they are local, however, I deliver the gift personally.

3) Make a donation on their behalf. This year because so many charities are struggling, I will make a toy or food donation on behalf of some of my clients. I know my clients will appreciate the gesture, and with so many people in need, this is a way for me to stretch my donation dollars too. To make the donation more personal, contact the client by phone or e-mail and ask for the name of their favorite nonprofit organization and make a donation to that charity in the client's name. Follow-up with a card noting the donation.

4) Present a homemade gift of cookies, chocolates or other gourmet treats that they can share. This is particularly nice if you do business with a group of people from one company.

5) Buy a gift card. If you know a particular client loves Starbucks or a local coffee shop or espresso stand like Kelly Latte's or Kona Kai (Kent, WA), buy a gift card in whatever amount you deem suitable. This way your client will think of you the next few times he or she purchases their favorite latte or mocha!

6) Offer free products or services as a thank you. If you aren't in a position this year to purchase gifts for your clients, consider offering them free products or services. Send them a gift certificate or coupon noting the freebie (Good for one free hour of marketing consultation to be used as you wish by May 1, 2009) along with a card thanking them for doing business with you.

7) Treat your client to lunch for a year-end wrap-up meeting, complimentary consultation or just to say thanks. If you space these out throughout the holiday season, this can be an affordable way to say thank you while also creating the opportunity to generate more business.

However you choose to remember your clients this holiday season, make sure the focus is on the client, not on you. Let them know you appreciate their business and hope to continue the relationship into the New Year.

Copyright ? 2008, Dana Blozis for Virtually Yourz.





Dana Blozis is the owner of Virtually Yourz, a Seattle-area marketing and PR firm catering to small businesses and nonprofits. For more free marketing tips, visit http://virtuallyyourz.blogspot.com or subscribe to the monthly Virtually Yourz marketing newsletter at http://www.virtuallyyourz.com.




A Unique Marketing Spin For A Coffee Shop

Loyalty programs used to maintain and obtain new clients.

Three business partners contacted me about creating a marketing plan for a coffee shop that they were opening in Greenwich Village in New York City. They had already leased a 3000 sq. foot space, which is very large for a coffee shop. They had not worked out what type of food or coffee they would serve. The location was too large for it to survive as just a coffee shop something extra would have to be added.

I met with the three partners where I discussed my concerns about there new business venture. I convinced them to follow a plan that I created that would solve the extra space problem for them. Since they had already signed the lease on the location that was to large to succeed as just a coffee shop I created a plan for the coffee shop to be used as a place for community service groups, discussion groups, art and theatre groups, and special interest groups.

I arranged for the coffee shop to operate a two-prong strategy. In the morning it will offer coffee, cappuccino, and breakfast muffins and an assortment of pastries to the people in the morning, 65% who are professional. After 9:30 A.M. the coffee house will strive to become a meeting place for various community groups, organizations, associations, and a place for college students to meet after classes. The coffee shop will have a part time program director who will work with the various groups to help facilitate community meetings and set up interesting forums and discussion groups, and to provide other entertainment for the college students.

I conducted some research on successful coffee shops and found that the espresso machines contribute well over 50 percent to a coffee shop's revenue and even more to its profits. The shops with the best tasting drinks did five to ten times the business of shops with average tasting espresso. To capitalize on this the coffee shop should try to get its espresso drinks to over 50 percent of the drinks served. To accomplish this, the coffee shop set up a separate espresso station, with instruction on how to make a great espresso. The coffee shop will set its pricing approximately 25 percent below typical Starbucks' pricing.

The key to the coffee shop is the merchandising and taste of its specialty drinks, which involves having the right coffeemaker and coffee, and people who understand the art of making good coffee. I suggested that the coffee shop purchased a high-end cappuccino coffeemaker that has a shiny copper and bronze exterior that can be set out in a separate station to attract interest to specialty coffees. Two employees along with the manager were trained in the proper technique of making specialty coffee drinks.

I worked with the part time program and sales director with finding groups and creating groups that will hold meetings in the coffee shop. A discount was offered to any group or individual who would bring in groups. I created a web site explaining what the coffee shop has to offer, and what meetings are taking place and how they can attend these meetings. The coffee shop will send out coupons to groups offering a 25-percent-off discount.

I bought a list from a list broker of organizations, associations, and local community groups in the area. I wrote solicitation letters to them explaining what services the coffee shop had to offer. I created online discussion groups that would involve potential clients for the coffee shop. Articles were written for on line publication for the organizations, associations, and local community groups that held meetings at the coffee shop. These articles contained links to the web site for the coffee shop that would list the upcoming events and discussions that would be held at the coffee shop. Print ads were also taken out in a small local publication that the targeted market reads.

After about 5 months the results of these marketing efforts had paid off. The coffee shops morning business was doing 10 percent better that was forecasted. The coffee shop had 8 regular groups, organizations, and associations holding weekly meetings in the coffee shop. I got permission from the clients who are using the coffee shop for meetings to use there names in the next set of ads that will run, and on the new web site. You must promote your success to get new business.






8 Secrets To Boost Your Brand -- And Your Sales

As children, we learned the adage, "It's what's on the inside that counts." While that theory teaches a valuable lesson to youngsters, it doesn't tell the whole story. As far as your business goes, there's something else that matters just as much as your service or the quality of your product. It's your image: how customers view your company.

Look at a few of today's top corporations: Starbucks, Nordstrom and GE. Companies with stellar images illustrate that it's not enough to be the best. Your customers must also see you as the best. Before buying from you, clients must view your company as one that:

• Understands their problem or need

• Is competent to help them

• Speaks their language

• Deserves to be trusted

You may fit that mold, but do your customers think so? If not, it doesn't matter what the truth is. That's because, to reach your potential, clients must hold the same opinion of your company that you do. But here's the good news - you can significantly improve your image in 8 simple steps:

1. Assess your current image. You may also use the terms "brand" or "reputation." In any case, compare how customers see you right now with how you want them to see you. Find out their honest opinions by conducting a survey or asking clients directly.

2. Put yourself in your customers' shoes. What do your clients really need or want, and how can you give it to them?

3. Speak your clients' language.

• In today's world, you must stand out - or you won't get noticed. The average person is exposed to 300 to 5,000 marketing messages per day. You have less than 3 seconds to catch their attention. Take yourself as an example: How many direct mail pieces do you actually open? How many newspaper articles do you read from beginning to end? People pay attention to what interests them, so make yourself interesting.

• Get rid of acronyms and jargon unless you know your audience understands them. Just because you comprehend it doesn't mean they will.

• Talk in terms of problem/solution. Remind customers of their problem or need. Then show how your company is the solution.

4. Toot your horn loudly! Go ahead, it's okay to brag. Tell customers about awards you won, notable accomplishments and testimonials from satisfied clients. Let them know about promotional offers, and give them advice in your field of expertise. Constantly communicate what sets your company apart. The more good your customers hear, the quicker they will forgive a rare bad experience.

5. Tell them until you're blue in the face. It's a hard truth - you are usually more interested in what you have to say than your customers are. Most clients won't read, hear or understand your message the first time around. So emphasize your main points on multiple occasions. As a rule of thumb, if you're tired of your message, it's probably just starting to sink in with your customers!

6. Be consistent.

• Confirm facts. (You would be surprised how many people skip this step.)

• Use spell-checker, but don't depend on it! Or you may end up with sentences like these (taken from actual communications):

o "Our massage treatments help relive your pain."

o "I know judo, karate, jujitsu and other forms of marital arts."

o "We proudly feature some-day shipping."

o Typos can cause customers to question your credibility, so proof your materials carefully.

• Make sure the image your clients see in one vehicle (e.g., your Web site) coincides with what they see in another (e.g., direct mail). Notice the font, logo and colors. Most collateral should keep the same general look-and-feel.

• Remember, a beautiful home is not built in a day, and neither is your image. You must invest years of hard work to develop an admirable brand, so keep it up.

7. Give your customers a reason to interact. Communication is a two-way street, and clients who feel involved are more likely to be loyal.

• Reality TV typifies this concept. Have you (or your teenager) ever posted a comment on a TV show message board? You would be amazed at how invested viewers become in a weekly reality program. And interactive tools only enhance that loyalty.

• Another example: Many e-commerce Web sites now offer customer reviews.

• How could you incorporate interaction into your communications? Perhaps you should answer a "question of the month" on your Web site, or include a coupon with your direct mail piece. Use your imagination, and add "customer-to-company" communication to your plan.

8. Live up to your promises. Image is (almost) everything, but your service still matters. Don't get so caught up in promoting what a remarkable company you are that you stop doing what made you that way.

Remember, your brand will make or break you. The opinions of your customers can mean the difference between failure and topping your revenue targets. Which will you choose? If you implement the steps shown here - while still offering your clients impeccable products and service - nothing can stop you. You'll have customers for life!






Affiliate Marketing Reaches New Milestone

For her thoughtful contribution, Kellie received:

- A subscription to wordtracker for a year - http://www.abestweb.com

- A Starbucks Gift Card ($300.00) - http://www.abestweb.com

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- A $50 gift certificate - http://www.IrvsLuggage.com

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- A $250 Gift Certificate for Diecast Collectibles - http://www.Motormint.com

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- 1 year of free hosting on Avid Hosting + domain name - http://www.AvidHosting.com

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- Two free Scripts and templates - http://www.scriptsforyoursite.com

- A shirt and hat signed by the Affiliate Team of CollectiblesToday.com โ€" http://www.collectiblestoday.com



ABestWeb is the Internet's leading affiliate forum, with over 10,000 registered members participating in 60 active merchant- or network-sponsored discussion groups. Founded in 2001, ABW receives over a million page views a month.






Can Your Prospects Feel The Benefit?

I met Rod at a Chamber of Commerce function in 1998. While everyone else took turns introducing themselves to the other business owners at the table telling them about their business, Rod was massaging my neck and shoulders. By the end of the morning I was asking him for his phone number. Now before your mind races too far ahead, let me tell you that Rod owned a business providing Shiatsu massage.


And he didn't just massage my shoulders โ€" he worked his way around from one person to another during introductions. While we hawked our businesses nervously putting on our best sales pitch, Rod enabled us to FEEL the value of his service.


What did it cost him? Nothing. Now, we don't all have the luxury of being able to let prospects sample our services so easily, but if we're creative we can help prospects FEEL the benefit of working with us.


Most of us work so hard developing our sales pitch, creating and refining it numerous times over the first couple of years as we obtain a sharper focus of exactly what we want to do in our business. But, ultimately, all of this hard work results in the same type of pitch โ€" โ€œHi, my name is Kimberly and I'm a Business Coach. I work with business owners to help them increase their sales, profits, and rate of success.โ€


Okay, that sounds fine. Quick and to the point. But, what did you really get from it? You know who my target customers are โ€" business owners. You know the results they will achieve by working with me โ€" increased sales, profits, and rate of success. But, what's missing? Do you know what it's going to feel like when your sales increase? Do you know how exhilarating it will be when your business is growing faster? No.


You hear what I say, but it's still a gamble for you. These days, coaches are everywhere promising all sorts of things from helping you find your spiritual center to helping businesses to deal with the impact of the economic downturn on their staff. So how do I enable business owners to FEEL the benefit of working with me as a Business Coach?


I offer them an opportunity to participate in a free 4-week MiniSeries of my FastTrack MBO (Mastering Business Ownership) Program. I invite them to experience exactly how business coaching and a structured learning program will increase their sales, profits and overall rate of success. This is my offering of a trial or sample. This is how I give them an opportunity to FEEL the benefit of the service I offer.


There are a million examples of this concept at work all around us everyday. My local Starbucks tempts me with a tray of cut-up cookies and muffins on the counter. Several photo studios sent me freebie coupons to capture the image of my beautiful new baby last year. A month ago, I saw a salon offering free haircuts at an outdoor fair. A virtual assistant I met offered prospects two free hours of work to help them feel the true relief that comes with delegating administrative tasks.


This has been going on forever. I remember the story I was told when I was first hired by the corporate offices of Circuit City. Sam Wurtzel started the company in 1949 when he saw the first television tower being constructed in Richmond, VA. Television was just being introduced in many cities. He would go door-to-door to offer families the free use of a television for a week. During that visit, he would have a nice chat with the family making sure to find out what show was their favorite. If they accepted the offer to keep the television for a week, he would wheel it into their living room right there on the spot. Now, these were times when most families had never seen a television, so this was big news. The family would start telling all of their friends and neighbors about this wonderful new television they got to use for a week for free with no strings attached. They would invite family and friends over to watch their favorite show all together. It was an event.


But guess who showed up right before the show came on? That's right โ€" Sam. From there, it went something like this โ€ฆ โ€œWell, I'm here to pick up your television. I hope you enjoyed it this week. Oh, your favorite show is just coming on? I'm really sorry, but I have to take the television back now.โ€ You get it. He approached them exactly when their interest was at its peak. They knew how it felt to watch television, and they liked it!


What can you take from Sam's story to apply to your business? What could you do to enable prospects to FEEL the benefit of your business? Provide a limited-time trial? Offer a product sample? Give them a free hour of service? Be creative. Brainstorm with other business colleagues to come up with ideas for each of your businesses.


Just remember - you can TELL prospects all you want about yourself and your business. It's when they FEEL the benefit that they'll start calling you.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Kimberly Stevens is a Business Coach who developed the FastTrack MBO (Mastering Business Ownership) Program as a series of ebooks and teleseminars to help business owners increase sales, maximize profits & improve their overall rate of success. Learn how you can experience the MBO Program for free by sending a blank email to: mailto:kim4-20129@autocontactor.com or by visiting http://www.askthebizcoach.com/fasttrackmbo.htm